Director - Relationship Marketing Strategy

22 hours ago

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Description

• Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company • For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios • We strive to be a force for good—for our people, for our clients, for the industry and for our society • As Director, Customer Strategy you will join a team of talented and experienced marketers who focus on helping Merkle clients achieve their business goals • You’ll appreciate the importance of strong relationships and become a trusted advisor to the client and Merkle account team • Demonstrate experience in planning across media and channels, development and management of campaigns that generate measurable ROI

Requirements

• Bachelor’s Degree required • 8-12 years’ experience in data driven marketing – specifically CRM, email, online/offline media and 3- 5+ years working in an agency or consulting firm • Proven experience in developing solutions to support the sale of new services to clients • Hands-on skills using data and research to drive decisions –proficiency in Excel and research tools a plus • Strong writing, presentation and client facing communication skills • Experience translating data analysis into actionable marketing recommendations and presentations – proficiency in PowerPoint is a must • Attention to detail and the ability to incorporate internal and external feedback on an iterative basis • Superior multi-tasking, networking, time management and inter-personal skills • Self-starter high intellectual curiosity, drive, determination, and persuasion skills • Comfort and experience working within a highly matrixed organization in roles with a wide degree of latitude • Average 20%-30% travel (contingent on comfort level of client)

Benefits

• Work remotely from home or from one of our many offices within the continental US • Flexible Vacation Policy • Generous Medical, Dental and Vision Coverage • 401k with company match • 22 US paid holidays • Career development and learning opportunities • Inclusive work culture and focus on DEI