E-Commerce Lead - Healthcare

November 12

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Dexcom

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Continuous Glucose Monitoring • Medical Devices • Diabetes • Decision Support • Data

10,000+

Description

• Responsible for overseeing and optimizing our e-commerce platform and digital customer experience across EMEA markets to drive online sales growth. • This is an operational role requiring commercial acumen, a hands-on approach, and a deep understanding of e-commerce standard methodologies, combined with a strategic vision for scaling the e-commerce platform across EMEA to support Dexcom’s growth objectives in priority markets. • Be responsible for managing and implementing a cohesive e-commerce strategy and tactics, collaborating closely with regional and local marketing teams to ensure the e-commerce channel is integrated into our marketing strategy and campaign activities. • Work cross-functionally with IT and Digital teams to ensure that the platform is optimized to the requirements of the business. • A performance marketing approach and expertise in analytics are crucial for success in this role. • Taking full ownership of the e-commerce strategy across the EMEA region, aligned to our regional business goals.

Requirements

• A consistent track record of driving online sales growth through effective promotions, conversions, and customer retention strategies. • Significant experience working closely with country marketing teams and other regional/global partners in a marketing organization. • Ability to engage cross-functionally in a matrixed organization, to collaborate and influence outcomes across all partners in the process of bringing a product to market. • Highly skilled in performance marketing analytics, proficient in interpreting and utilizing significant metrics like CPA, CLTV, and conversion rates. • Understanding of the broader e-commerce landscape and the strategic and commercial considerations required to run a successful e-commerce business. • Experience handling or working with Commerce Tools platform, and/or other third-party e-commerce platforms. • Experience in building a high performing business on Amazon or on other 3rd party seller marketplaces. • Familiar with handling the tools and tactics that drive demand and creating a seamless customer journey across multiple e-commerce markets. • A strong project manager, with interpersonal skills, and strategic vision.

Benefits

• A front row seat to life changing CGM technology. • Learn about our brave #dexcomwarriors community. • A full and comprehensive benefits program. • Growth opportunities on a global scale. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.