DIA Digital Consulting
DIA Digital Consulting is a leading Salesforce consulting firm operating in Germany, Austria, and Switzerland. The company specializes in helping clients harness the opportunities presented by digital transformation, focusing on creating sustainable business success. As a Salesforce partner, DIA Digital Consulting offers consulting, technology, and managed services that leverage market-leading technologies like Salesforce and AWS. They aim to help various industries, including travel, hospitality, event management, retail, distribution, manufacturing, and automotive, to innovate and enhance customer experiences using CRM solutions. With a team of approximately 110 experts, they guide their clients through strategy development, implementation, and platform management to ensure a future-proof digital infrastructure. DIA Digital Consulting prioritizes people over processes and emphasizes combining the right technology with skilled personnel to achieve the best outcomes for their clients.
Salesforce • Salesforce Implementation • Salesforce Services • Managed Services • Experience Management
51 - 200 employees
Salesforce Advisor
October 20, 2024
DIA Digital Consulting
DIA Digital Consulting is a leading Salesforce consulting firm operating in Germany, Austria, and Switzerland. The company specializes in helping clients harness the opportunities presented by digital transformation, focusing on creating sustainable business success. As a Salesforce partner, DIA Digital Consulting offers consulting, technology, and managed services that leverage market-leading technologies like Salesforce and AWS. They aim to help various industries, including travel, hospitality, event management, retail, distribution, manufacturing, and automotive, to innovate and enhance customer experiences using CRM solutions. With a team of approximately 110 experts, they guide their clients through strategy development, implementation, and platform management to ensure a future-proof digital infrastructure. DIA Digital Consulting prioritizes people over processes and emphasizes combining the right technology with skilled personnel to achieve the best outcomes for their clients.
Salesforce • Salesforce Implementation • Salesforce Services • Managed Services • Experience Management
51 - 200 employees
Description
• Verantwortlich für Salesforce-Ökosystem (Sales Cloud, Service Cloud, Pardot) • Schnittstelle zwischen Entwicklung und Projektteam • Leitung von Workshops, Schulungen, und Kunden-Demos • Analyse, Budgetschätzungen, und Dokumentation von Anforderungen • Implementierung, Qualitätssicherung und Dokumentation von Anpassungen • Anwendung agiler Projektmanagement-Methoden • Direkte Kundenkommunikation und Beratung • Pflege des Backlogs durch Kundeninteraktion • Akzeptanzprüfung von Entwicklerergebnissen und SLA-Bearbeitung • Erfassung des Aufwands im internen Tracking-System
Requirements
• Erfolgreich abgeschlossenes Studium oder vergleichbare Qualifikation • Vertiefte Erfahrungen in Salesforce-Projekten & Pre Sales Aktivitäten • Grundlegende Kenntnisse in der Prozessanalyse und -modellierung • Erfahrung als Product Owner inklusive Story Writing • Kenntnisse in den verschiedenen Projektmanagement-Methoden (agil, Wasserfall) • Verhandlungssichere Deutsch- und Englischkenntnisse
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