Customer Marketing Manager

3 days ago

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Logo of Directive

Directive

NOCOLOGY • IT Support • Web Design • Cloud Hosting. JoomConnect

11 - 50

Description

• Directive Consulting is the performance marketing agency for SaaS and Tech companies. • This role reports to the VP of Marketing and is a crucial part of our Internal Marketing team. • The Customer Marketing Manager works directly with our Marketing and Operations teams to support our customer growth and satisfaction.

Requirements

• 3+ years experience working in or with B2B SaaS • 2+ Years in a Customer Marketing Role • A good foundational understanding of B2B marketing specifically when it comes to paid ad strategy and CRO • Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager • Incredible collaborator and driver of execution • Great communication skills and experience both internally and externally • Proven success driving customer growth metrics - Know your numbers! • A unique perspective on how to drive value for SaaS • Equal parts competitive and curious; you’re a true problem solver • Ability to organize, prioritize and manage multiple projects simultaneously • You’re quality-obsessed and have not lost your soul for advertising • Travel to visit clients/events ~5 times/year or as needed

Benefits

• We have a set living wage at Directive • Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle • 100% employer-paid plan for you and a 50% employer contribution for your dependents • Mental - Access to certified therapists through Spring Health, membership to Headspace • Physical - Gympass • Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave • Financial - Traditional and Roth 401(k) with a 3% company match • Bonus - Annual bonus based on tenure, which scales in total amount over time • Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!

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