Lead IT Operations Specialist - Citrix

18 hours ago

🇺🇸 United States – Remote

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

+1 more states

🌽 Illinois – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $77.5k - $131.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Discover Financial Services

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Financial Services • Credit Cards • Deposit Products • Consumer Lending • Consumer Savings

10,000+ employees

Founded 1985

🏦 Banking

💸 Finance

💳 Fintech

Description

• Senior member of IT Support responsible for IT Operations managing multiple systems and tools. • Focused on key systems/applications within a business unit like Card, Bank or Payments. • Provides technical direction to the team and integrates support procedures. • Trains junior team members and actively manages risk and customer-impacting issues. • Responsible for all aspects of the software development lifecycle for client workstation and application virtualization solutions. • Provides technical leadership and collaborates with Business and BT partners.

Requirements

• Associate’s degree in computer science or related • 4+ Years Experience in IT Computer Operations, IT Customer Service or related • In lieu of a degree, 6+ years of experience in IT Services or related experience • ITIL certifications (preferred) • 6+ Years Experience working Virtualized environments (Citrix, VMware, Nutanix etc.) (preferred) • Familiarity with compliance standards such as PCI-DSS (preferred)

Benefits

• Paid Parental Leave • Paid Time Off • 401(k) Plan • Medical, Dental, Vision, & Health Savings Account • STD, Life, LTD and AD&D • Recognition Program • Education Assistance • Commuter Benefits • Family Support Programs • Employee Stock Purchase Plan