dLocal
Built for success in emerging markets: accept and send payments in Africa, Asia, and Latin America
Payment Processing • Emerging Markets • Latin America • Brazil • Alternative payment methods
201 - 500
Customer Success Manager - Brazil (Remote)
July 4
dLocal
Built for success in emerging markets: accept and send payments in Africa, Asia, and Latin America
Payment Processing • Emerging Markets • Latin America • Brazil • Alternative payment methods
201 - 500
Description
• Develop long-term relationships with customers • Provide 'voice of customer feedback' to internal teams • Collaborate with customers to understand their goals • Prioritize discovery of customer strategic needs • Develop Customer Success methodologies • Interact with different areas of the company
Requirements
• Good communicator and listener • Self-motivated and a problem solver • Able to work in a fast-paced environment • Fluent in written and spoken English • Customer Success experience (B2B preferred) • Advanced Excel Skills • Experience in payments • Background in Project Management or Customer Success Management • Ability to travel
Benefits
• Flexible, remote-first dynamic culture • Travel, health, and learning benefits • Opportunity to work with a global team • Impact millions of people's daily lives
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