Customer Success Manager - Remote
September 11
Description
• Working with both our internal teams as well as clients. • Provide “voice of customer feedback” to internal DLOCAL teams. • Develop effective long-term key customer relationships. • Collaborate with customers to better understand their goals and ambitions. • Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities. • Develop Customer Success methodologies and own team initiatives. • Interact and work together with the different areas of the company.
Requirements
• good communicator • excellent listener • self-motivated • natural problem solver • great multi-tasker • fluent in written and verbal English • Customer Success experience (B2B preferred) • Advanced Excel Skills • Experience in payments - Huge advantage • Background in Project Management or Customer Success Management • ability to travel • team spirit and proactive behavior
Benefits
• travel • health • learning
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