Expansion Account Manager

March 7

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $100k - $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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DomainTools

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DomainTools is a leading provider of domain name and DNS-based cyber threat intelligence solutions. It offers a range of products including the Iris Intelligence Platform for mapping connected infrastructure to get ahead of threats, Iris Detect for monitoring lookalike domains, and Iris Enrich for integrating DomainTools data with SIEM, SOAR, and other tools. DomainTools' Farsight DNSDB is the world's largest passive DNS intelligence solution, providing historical and real-time DNS data. The company is focused on transforming threat data into actionable intelligence to prevent, mitigate, and investigate online attacks. It serves a diverse set of industries, including federal government, financial services, healthcare, technology, and retail, and is a trusted partner for enterprise-level security operations centers (SOCs).

51 - 200 employees

Founded 2000

🔒 Cybersecurity

📋 Description

•DomainTools is looking for an experienced Expansion Account Manager to help enable DomainTools customers to see the highest value from our data services. •The ideal candidate will be a proven relationship builder with a deep passion and curiosity about technology and demands the highest level of customer support. •You will use your extensive experience and consultative selling skills to communicate our solutions to a highly technical audience. •You will be responsible for maintaining relationships with our customers to drive high retention rates and successfully position DomainTools as a critical element in their security architecture. •You will be responsible for managing accounts from initial onboarding through securing renewals. •We want a collaborative and energetic individual that will drive superior customer engagement.

🎯 Requirements

•3+ years experience in global multinational account management roles working with technology solutions. •Direct account experience working with the largest global organizations (Global F100) and country governments. •Direct experience with cybersecurity solutions, DNS specific experience preferred. •SaaS offerings experience, with a proven track record of success in both retention and expansion. •Ability to influence key decision makers and to negotiate effectively based on value and time to close. •An analytical approach to customer engagement, pipeline management, and improving overall customer success and support. •Ability to multitask and manage multiple priorities effectively, collaborate internally to get things done and be accountable for your performance based on assigned goals. •Be available to travel during the year to represent DomainTools at trade events and shows to help drive pipeline growth and increase DomainTools brand presence. •Meet or exceed role specific KPIs.

🏖️ Benefits

•DomainTools offers a comprehensive benefits package to our employees that includes fully paid medical, dental and vision insurance premiums. •401k retirement plan with company matching. •Basic life insurance. •Flexible PTO and additional well-being benefits. •DomainTools embraces diversity, equity, and inclusion to its fullest as an equal opportunity employer. •We encourage people of all backgrounds, ages, perspectives, and skill sets to apply; and do not discriminate based on age, religion, color, national origin, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other characteristic protected by law.