DreamHire.com
DreamHire. com is a platform specializing in connecting businesses with remote employees from Latin America and the Philippines, offering cost-efficient staffing solutions. The company provides both full-time and part-time virtual assistants and specialized talent across various roles such as sales, customer support, and content writing. DreamHire. com assists businesses in scaling up with its flexible virtual staffing services and recruiting options, ensuring an efficient hiring process with a six-month replacement guarantee. The focus is on delivering skilled, English-speaking professionals at significant savings compared to US equivalents, allowing clients to delegate tasks and focus on core business activities.
Customer Support and Operations Manager
March 11
DreamHire.com
DreamHire. com is a platform specializing in connecting businesses with remote employees from Latin America and the Philippines, offering cost-efficient staffing solutions. The company provides both full-time and part-time virtual assistants and specialized talent across various roles such as sales, customer support, and content writing. DreamHire. com assists businesses in scaling up with its flexible virtual staffing services and recruiting options, ensuring an efficient hiring process with a six-month replacement guarantee. The focus is on delivering skilled, English-speaking professionals at significant savings compared to US equivalents, allowing clients to delegate tasks and focus on core business activities.
📋 Description
• We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Manager to join our team. • In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimizing product listings, and driving sales performance. • You will also oversee customer service tasks, manage inventory, and monitor key performance metrics to maximize efficiency and growth across platforms. • The ideal candidate will have experience in e-commerce, particularly in managing Amazon accounts, and a strong understanding of health and supplement products.
🎯 Requirements
• Minimum of 2 years of experience managing Amazon accounts. • Strong understanding of Amazon's platform, algorithms, and best practices. • Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools. • Demonstrated success in driving sales and achieving growth targets on Amazon. • Analytical mindset with the ability to interpret data and make data-driven decisions. • Excellent communication skills with the ability to collaborate effectively across teams. • Strong organizational and project management skills. • Self-motivated and able to work independently with minimal supervision. • Proficient in Excel and PowerPoint. • Highly organized, solution-oriented, and detail-oriented. • Ability to ask questions for clarification and tenacity in problem resolution. • Can create and follow SOPs. • Ability to handle various projects simultaneously. • Excellent English reading and writing skills (C2 preferred, C1 acceptable). • Must have fast internet and own a fast computer. • Experience with supplements or health products is advantageous.
🏖️ Benefits
• Holiday paid time off • Paid vacation time off • Work from home
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