Sales Operations Manager - Small Format, E-Commerce

2 days ago

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OLIPOP PBC

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Description

•Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes •Liaison between other departments, external partners, providing the best customer service •Work alongside sales representatives and other stakeholders to support the day-to-day operational management for key customers (Small Format, FSOP and E-Commerce) which includes and is not limited to new item setup, onboarding, demo coordination, general paperwork, and supporting with third party platforms, etc. •Support the sales team with general administrative tasks that support the daily and long term business needs •Responsible for managing and updating third party platforms such as Syndigo, 1WorldSync, Ix-One, Foodlogiq, and ReposiTrak •Manage the overall sales tech stack, including HubSpot, Slack, and other sales tools •Drive tactical planning throughout all departments of the organization closest to the customer •Increase sales productivity by simplifying processes and implementing sales automation tools: ex: contract management, content enablement software, etc. •Provide consistent feedback for constant process improvement in the sales organization to scale with business growth

Requirements

•6+ years of proven experience in sales operations, business analysis, or sales support management •Strong organization skills and attention to detail, however not to the point of being inflexible •Have owned the end-to-end process of tracing the sales process and conversation rates throughout the sales funnel •Program and project management capabilities •Enthusiastic and comfortable working in an early stage company. Ability to think rapidly in a growing and changing environment •The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication •Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment •Excellent interpersonal, written and oral communication •Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values •Ideal candidate has experience in CPG and supporting National Accounts and Foodservice •Ideal candidate has experience in third party platforms Syndigo, 1WorldSync, and Ix-One