E-Commerce UX Specialist - Shopify

2 days ago

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Description

• We are seeking portfolios that demonstrate expertise in user experience, adaptability, and an out-of-the-box approach to website management. • Collaborate with cross-functional teams to develop a top-tier customer experience strategy for the upcoming website launch. • Oversee the customer experience post-launch, ensuring website performance aligns with brand standards. • Ensure that the website consistently reflects branding guidelines, enhancing the brand's online presence and equity. • Develop and manage the website's content strategy, ensuring the placement of high-quality, relevant content. • Map and optimize the end-to-end customer journey, focusing on improving engagement and conversion rates. • Assist in the creation and implementation of a new customer loyalty program. • Support the project management of the new website build, coordinating with external development teams.

Requirements

• Bachelor’s degree in Marketing, Business, Digital Marketing, or a related field, or equivalent experience. • 3+ years of experience in website management, user experience strategy, or digital marketing, preferably with Shopify. • Strong understanding of user experience best practices and customer journey mapping. • Experience in content strategy, working with creative teams to produce engaging website content. • Proven track record of managing and optimizing website performance to increase engagement and conversions. • Experience in maintaining brand consistency across all digital touchpoints. • Strong analytical skills for tracking performance metrics and making data-driven improvements. • Excellent communication skills and ability to work collaboratively across teams. • Experience in project management, especially with website development projects.