SaaS Sales Development Representative - Mid-Market / Enterprise

November 14, 2024

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $40k - $52k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

🦅 H1B Visa Sponsor

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SureDone

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SureDone is a leading multichannel e-commerce platform designed for growing businesses, brands, and enterprises. It offers comprehensive solutions for product management, listing, inventory synchronization, and order management, specializing in e-commerce automation. SureDone supports integration with major marketplaces including eBay, Amazon, Walmart, Facebook, and more, allowing users to efficiently manage sales, automate repetitive tasks, and scale their operations. The platform is particularly notable for its tailored solutions for the automotive and powersports sectors, providing capabilities such as parts compatibility and advanced inventory and shipping management.

eCommerce • Internet Marketing • Websites • Shipping • Multi-channel Selling

11 - 50 employees

🛍️ eCommerce

🏪 Marketplace

☁️ SaaS

💰 Seed Round on 2014-12

📋 Description

• This is a remote position with occasional onsite meetings, travel and trade show staffing. • As a Sales Development Representative (SDR) for the mid-market and enterprise, you’ll be responsible for identifying and qualifying potential mid-market and enterprise-level clients. • Your primary responsibility will be to generate and nurture leads, working closely with the senior sales team to develop a robust pipeline of opportunities. • Through strategic outreach and effective communication, you will engage with key decision-makers, educate them about SureDone’s solutions, and schedule qualified appointments for the senior sales representatives. • Prospect Research: Conduct thorough research to identify and qualify mid-market and enterprise-level brands, manufacturers, distributors, and third-party online sellers that align with SureDone’s ideal customer profile. • High-Volume Lead Generation & Outreach: Drive significant daily outreach, with a daily target of over 100 meaningful touches across channels, including cold calling, email campaigns, LinkedIn, association memberships, partner development, and networking. • Initiate and nurture conversations to build strong connections with potential clients. • Campaign Development & Continuous Improvement: Create and refine sales campaigns and outreach cadences for both initial outreach (0-3 months) and long term nurturing (3-18+ months), including phone scripts, social media messages, and email templates. • Leverage AI tools and personal expertise to optimize messaging and ensure effectiveness in connecting with target prospects. • Product Knowledge & Needs Assessment: Develop a comprehensive understanding of SureDone’s products, services, and value proposition to communicate effectively with prospects. • Conduct high-volume outreach to engage decision-makers, identify their business needs and pain points, and position SureDone as a tailored solution. • Collaboration & CRM Management: Collaborate with the sales and marketing teams to strategize and coordinate on target accounts, optimizing outreach efforts for lead conversion. • Maintain up-to-date records of leads, interactions, and opportunities in Salesforce, ensuring data accuracy and seamless lead qualification based on established criteria. • Appointment Setting & Transition Management: Schedule and coordinate product demonstrations and appointments for Account Executives, ensuring a smooth transition from lead generation to the sales phase. • Market & Industry Awareness: Stay informed about industry trends, competitor offerings, and market dynamics to enhance prospecting strategies and knowledge of the target market. • Contribute to the improvement of sales processes, messaging, and lead generation tactics, supporting additional tasks like following up on NPS survey results or assisting in churn prevention as needed.

🎯 Requirements

• Sales Development Experience 2+ years as an SDR within a SaaS firm, with a proven track record of achieving quotas and goals. • 1+ years selling to mid-market and enterprise markets. • 1+ years of experience in selling e-commerce solutions, ideally focused on product management, catalog management, or order management. • Preferred: Experience with multichannel eCommerce platforms (e.g., SureDone, Channel Advisor, Solid Commerce, Feedonomics, SellerCloud, Spark Shipping). • Preferred: Experience in the automotive, motorsports, or powersports sectors, with familiarity in fitment and catalog management. • Communication & Interpersonal Skills Impeccable written and spoken communication skills with strong grammar, spelling, and attention to detail. • Ability to craft impactful, solution-focused long-form messaging for emails and concise messaging for social media. • Excellent listening skills, with ease in advising customers through the sales process. • Confidence and focus to generate interest through daily dials and overcome gatekeepers. • Sales & Qualifying Abilities Skilled in identifying and qualifying customer needs to recommend tailored solutions. • Knowledge of sales techniques, strategies, and lead generation processes. • A natural ability to build rapport. • Hustle, motivation, drive, and a positive energy that fuels consistent outreach efforts. • Organizational & Time Management Skills Highly organized, with the ability to prioritize responsibilities in a fast-paced environment. • Effective at managing metrics and KPIs.

🏖️ Benefits

• 100% coverage of medical, dental and optical insurance for you with extra compensation if you opt-out with existing coverage. • 401k • Flexible Spending Account (Both healthcare and dependent care) • Free membership to TalkSpace • Free access to HealthAdvocate • Supplemental Life Insurance • Supplemental short term and long term disability • Paid Time Off • Work from anywhere in the world • Supportive team environment