Order to Cash Manager

March 22

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DTN

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DTN is a data, analytics, and technology company that provides operational intelligence to help businesses make confident decisions. They specialize in delivering advanced weather insights for various industries, including agriculture, aviation, transportation, and utilities. With their innovative solutions, DTN empowers clients to manage operations efficiently and mitigate risks associated with adverse weather conditions.

Refined Fuels • Weather • Agriculture • Trading • Financial Analytics

1001 - 5000 employees

🌾 Agriculture

💰 Grant on 2014-09

📋 Description

• Lead and manage a team of cash application and collections professionals to ensure efficient processing of client payments and collections. • Oversee cash application, including matching client records to bank deposits across multiple currencies and entities. • Manage daily reconciliation of receipts with bank statements and general ledger, resolving discrepancies promptly. • Supervise cash management across multiple bank accounts, including Workday and intercompany settlements. • Collaborate with the collections team to ensure timely payments and resolve customer inquiries. • Review client aging reports, tax documents, and unidentified transactions to ensure accurate tracking of collections, adjustments, and refunds. • Support month-end and year-end close processes, audits, and ad hoc tasks. • Drive process improvements to enhance accuracy and efficiency in cash application and collections. • Provide leadership, mentorship, and training to develop a high-performance team. • Ensure accurate and timely reporting of cash-related activities to senior management. • Develop and implement strategies to improve collections efficiency and effectiveness. • Monitor key collection metrics (e.g., DSO, collection efficiency) and provide insights to optimize performance. • Oversee client relationships, ensuring professionalism in dispute resolution and payment negotiations. • Collaborate with Sales and Customer Service to address billing discrepancies and payment delays. • Manage high-risk accounts and implement follow-up actions to mitigate overdue balances. • Support the team in handling complex collections situations with effective resolution strategies. • Enhance communication, documentation, and client follow-up to improve collections performance.

🎯 Requirements

• 5+ years of experience in cash application, accounts receivable, or collections, preferably in a SaaS company. • Proven leadership experience managing teams, with the ability to drive results and develop team capabilities. • Strong experience in cash management across multiple products and entities, including working with multi-currency and intercompany settlements. • Proficiency in MS Office (Excel) and ERP systems, with Workday experience preferred. • Detail-oriented with a focus on accuracy, quality, and timeliness. • Strong communication and interpersonal skills to effectively collaborate with internal teams and address customer issues. • Problem-solving attitude with the ability to work independently and in a team environment. • Ability to manage high volumes of transactions and remittances in a fast-paced environment. • Experience in improving and optimizing bank reconciliation, client statements, and collections processes. • Comfortable working with tax documentation and client aging reports.

🏖️ Benefits

• Competitive Salary • Unlimited PTO • Collaborative and dynamic work environment. • Flexible working hours • Remote work model • Competitive Medical, Dental and Vision Insurance Plans • 6% 401K matching • Unlimited access to 13k+ courses via learning platform to support employee career advancement • Employee Assistance Program (EAP)