Director, Product - Result Understanding & Actionability

April 10

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GeneDx

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At GeneDx, we believe that everyone deserves personalized, targeted medical care—and that it all begins with a genetic diagnosis. Fueled by one of the world’s largest rare disease data sets, our industry-leading exome and genome tests translate complex genomic data into clinical answers that unlock personalized health plans, accelerate drug discovery, and improve health system efficiencies. It all starts with a single test.

genetic testing • rare genetic disorders • molecular diagnostics • whole genome sequencing • next generation sequencing

1001 - 5000 employees

📋 Description

• We’re seeking a visionary and execution-focused Director of Product to lead Result Understanding & Actionability—a core capability within our Customer Experience Products portfolio. • You’ll define the future of how patients, providers, and care teams interpret and act on genomic test results—across channels, over time, and with confidence. • This role owns the strategy and roadmap for delivering clear, contextual, and clinically meaningful result experiences. • That means dynamic content tailored to different audiences (e.g., genetics experts, non-genetics providers, patients and families), delivered via multiple modalities (e.g., portal, EHR/EMR, PDF, paper), and supporting actionability across result types (positive, negative, VUS) and time horizons (immediate next steps and longer-term care implications). • This is a rare opportunity to build a product capability that treats content + context as a product in itself—shaping not just what we say, but how, when, and where we deliver it to drive understanding, empathy, and action. • This role is for someone who sees clinical result delivery not as the end of the journey, but as the beginning of deeper understanding, timely action, and long-term impact.

🎯 Requirements

• 8+ years of experience in product management or service design, with at least 3+ years leading teams delivering content-rich, user-facing products where information design, clarity, and utility are central to the value proposition. • Demonstrated success working in healthcare, diagnostics, healthtech, or similarly regulated and complex domains—especially where multi-audience communication is core to the product. • A portfolio that reflects personalized communication at scale, delivering high-stakes or high-complexity information with clarity, empathy, and nuance. • Fluency in collaborating across highly cross-functional teams—especially with clinical, scientific, and design counterparts. • Strength in hypothesis-driven strategy, customer insight synthesis, and data-informed decision making. • Familiarity with human-centered design, agile methodologies, and modern product discovery and delivery frameworks. • A sense of humility, curiosity, and purpose-driven motivation to improve lives through better communication and smarter, more human health technology. • Bachelor’s degree in life sciences, economics, engineering, or other applicable field; Masters or PhD preferred

🏖️ Benefits

• Paid Time Off (PTO) • Health, Dental, Vision and Life insurance • 401k Retirement Savings Plan • Employee Discounts • Voluntary benefits