Dynanet Corporation
Dynanet Corporation is a company providing technology solutions including application services, cloud enablement, cybersecurity, DevSecOps, legacy system modernization, and robotic process automation. It employs a 4D methodology for rapid development that aligns IT investments to mission outcomes to improve business performance. Dynanet focuses on IT modernization and human-centered design to address core business needs and meet organizational objectives. The company serves diverse clients, including federal agencies, by customizing systems to meet specific mandates and modernizing aging systems to perform in modern environments. Dynanet emphasizes a strong process methodology and the power of people and connections in delivering successful IT solutions.
Application Development • Health IT • Information Assurance/Security • Infrastructure Operations • Program Management
Help Desk Manager
March 18
Dynanet Corporation
Dynanet Corporation is a company providing technology solutions including application services, cloud enablement, cybersecurity, DevSecOps, legacy system modernization, and robotic process automation. It employs a 4D methodology for rapid development that aligns IT investments to mission outcomes to improve business performance. Dynanet focuses on IT modernization and human-centered design to address core business needs and meet organizational objectives. The company serves diverse clients, including federal agencies, by customizing systems to meet specific mandates and modernizing aging systems to perform in modern environments. Dynanet emphasizes a strong process methodology and the power of people and connections in delivering successful IT solutions.
Application Development • Health IT • Information Assurance/Security • Infrastructure Operations • Program Management
📋 Description
• Position Details: Job Title: Help Desk Manager • Job Type: Full-time • Location: Remote, DC • Revised: 3/17/2025 • Dynanet Corporation Overview: Dynanet is a small minority-owned business that has been providing IT services to Federal and State customers for more than 25 years. • Established in 1995 to deliver information technology engineering and management services to state and federal governments. • Initially focused on IT infrastructure services, has expanded services to include application services, cloud enablement, cybersecurity, automation, and management consulting. • Dynanet is appraised on the CMMI ML3 DEV V2.0 rating, highlighting its focus on quality and process improvements.
🎯 Requirements
• Possess Strong written and verbal communication skills. • Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. • Ability to interact in a professional and collaborative manner with fellow Dynanet teammates and the clients, and business partners that we work with. • Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. • Excellent judgment and creative problem-solving skills. • Respond to team member and client requests via email, MS teams, or other communication means during core business hours. • Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers.
🏖️ Benefits
• Industry Competitive Compensation • Medical and Dental Insurance • Paid Time Off/Holidays • 401(k) Retirement Plans with Matching • Remote Work • Paid Training • Employee Referral Program • Employee Development Program
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