Senior Business Analyst

3 days ago

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Description

• Reporting to the Product Development Manager, responsible for complex research and analysis to support business operations • Distinguishes business needs, produces documents, manages small projects, and develops business and functional requirements • Responsibilities include managing production defects, working with IT partners, and creating open communication with business stakeholders • Analyze, document, manage, and articulate production defects • Maintain incoming production defects, work queues, and internal processes • Communicate and validate requirements with stakeholders • Develop requirements for departmental and corporate projects • Collaborate with project teams and drive readiness activities • Design and conduct post-implementation audits, analyze results, and create plans to address weaknesses • Develop and maintain reporting tools • Use industry standard analysis techniques

Requirements

• Bachelor's degree or advanced degree (where required) • 5+ years of experience in related field • In lieu of degree, 7+ years of experience in related field • Demonstrated ability to identify, analyze, and resolve complex issues • Strong research skills with the ability to gather, evaluate, and synthesize information from various sources • Strong organizational skills with the ability to manage multiple tasks and projects simultaneously • Proficiency in project management methodologies and tools • Ability to work flexible hours, including after-hours and weekends

Benefits

• Annual Incentive Bonus* • 401(k) with employer match • Paid Time Off (PTO) • Competitive health benefits • Wellness programs