Customer Success Manager

January 24

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Logo of Easy Outsource

Easy Outsource

Easy Outsource is a North-American based organization specializing in outsourcing solutions to help businesses access a larger pool of talent while reducing operational costs. They offer a variety of services, including virtual assistance, website design, finance and accounting, recruitment, digital marketing, and graphic design. Their focus is on providing businesses with cost-effective strategies to enhance productivity and concentration on core functions, facilitated by a local account manager to ensure quality and accountability in the outsourcing process.

outsourcing • offshore • virtual assitant • business develpment

11 - 50 employees

Founded 2020

🤝 B2B

🎯 Recruitment

☁️ SaaS

📋 Description

• This is a remote position. • Our Client curates transformative experiences through world-class events. • We need a Customer Success Manager who can guide attendees every step of the way—before, during, and after our events. • Your role will be to ensure every attendee gets the most out of their experience, from selecting the right event package to maximizing their post-event access to content. • We are seeking a proactive and results-driven Customer Success Manager who excels at nurturing customer relationships, driving revenue growth, and supporting sales operations. • In addition to managing customer success, this role will involve lead generation, database management, Salesforce expertise, and identifying partnership opportunities to contribute to the company's overall growth strategy.

🎯 Requirements

• 3+ years in customer success, sales operations, or a related role, preferably in [industry]. • Proven ability to generate and qualify leads. • Proficient in Salesforce CRM, including data management, reporting, and customization. • Strong organizational skills and attention to detail in maintaining databases. • Exceptional interpersonal and communication skills, with a talent for building relationships. • Understanding of sales processes, CRM best practices, and partnership development strategies. • Bachelor’s degree in business, marketing, or a related field (or equivalent experience).

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