Director, Client Services - Strategic & Enterprise

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Employer Direct Healthcare

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Healthcare • Board Certified Surgeons • SurgeryPlus • Bundled Case Rates • Reduce Medical Spend

201 - 500 employees

⚕️ Healthcare Insurance

💰 $92M Secondary Market on 2023-12

Description

• Lantern is the specialty care platform connecting people with the best care. • You use LOGIC in your decision making and understand that progress is critical. • INCLUSION is a core tenant of your personal beliefs. • You have the GRIT, drive, and ambition to tackle big problems. • You care deeply for your customers and driven to keep HUMANITY in all decisions. • Integrity guides you in life. • You thrive in a Team Environment. • This role will lead a team of Client Success Managers dedicated to our largest employer clients.

Requirements

• 5+ years of leadership developing people with varying experience levels. • A leadership style that aligns with Lantern’s values of collaboration, adaptability, and a client-first focus. • Demonstrated experience in driving efficient client success management in growth-stage companies. • Exceptional communication and interpersonal skills. • Proven experience staying organized, focused, and effective when handling multiple tasks and shifting priorities quickly. • Demonstrated ability to work with cross-functional groups and navigate multiple internal stakeholders. • Healthcare industry / Employee benefits knowledge and experience is a plus.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Short & Long Term Disability • Life Insurance • 401k with company match • Paid Time Off • Paid Parental Leave