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• Manage phone calls, emails, and other communications efficiently. • Schedule meetings and maintain accurate records. • Provide support to families, addressing their needs and concerns. • Assist with the intake process, including collecting and verifying necessary documentation. • Maintain confidentiality and handle sensitive information with discretion. • Collect and verify insurance information and obtain necessary authorizations. • Assist with billing and coding for insurance claims. • Maintain accurate and up-to-date insurance records.
• High school diploma or equivalent; additional education or certification in office administration or medical billing is a plus. • Previous experience in an administrative support or insurance specialist role, preferably in a healthcare or educational setting. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Excellent organizational and multitasking skills. • Strong interpersonal and communication skills. • Ability to work independently and as part of a team. • Commitment to maintaining confidentiality and ethical practice.
• ESS provides staff with excellent career growth opportunities. • ESS provides extensive time off tied to the school calendar, with limited summer hours. ESS prioritizes and gives value to a clinician’s work-life balance. • ESS offers staff competitive compensation and benefits offerings. • ESS values clinician voice and perspective and has multiple methods to give feedback and input on company decisions.
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