Customer Service Representative
October 31
Description
• Customer Services Representatives - Marketing Department • Providing exceptional service to clients • Supporting marketing initiatives • Interacting with customers about products and services • Handling and resolving customer complaints • Collaborating with the marketing team • Maintaining accurate records of customer interactions • Identifying opportunities for improving customer experience
Requirements
• Excellent communication skills • Strong customer service orientation • Ability to work well in a team environment • Proficiency in using customer relationship management (CRM) software • Attention to detail and accuracy • Problem-solving skills • Ability to multitask and prioritize tasks • Flexibility to adapt to changing priorities • Previous experience in customer service preferred • Knowledge of marketing principles is a plus
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