Customer Service Representative

Yesterday

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Description

β€’ Customer Services Representatives - Marketing Department β€’ Provide exceptional service to clients β€’ Handle and resolve customer complaints professionally β€’ Collaborate with marketing team to promote products β€’ Maintain accurate records of customer interactions β€’ Assist in identifying opportunities to improve customer experience

Requirements

β€’ Excellent communication skills β€’ Strong customer service orientation β€’ Ability to work well in a team environment β€’ Proficiency in using customer relationship management (CRM) software β€’ Attention to detail and accuracy β€’ Problem-solving skills β€’ Ability to multitask and prioritize tasks β€’ Flexibility to adapt to changing priorities β€’ Previous experience in customer service preferred β€’ Knowledge of marketing principles is a plus

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