Customer Marketing Specialist

January 25

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Elation Health

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Elation Health is a company that provides a clinical-first electronic health record (EHR) platform designed for primary care practices. Their platform, which includes AI-powered features like Note Assist, aims to enhance patient care by streamlining clinical workflows and improving efficiency. Elation Health serves small to medium-sized practices, direct care providers, and enterprises, offering services such as medical billing software, telehealth, and patient engagement tools. With a focus on better patient-provider relationships and exceptional care, Elation Health supports over 32,000 clinicians in advancing their medical practices.

Electronic Health Record (EHR)

201 - 500 employees

Founded 2010

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📋 Description

• Our team is committed to enhancing physician and patient quality of life through Elation Health, a SaaS cloud-based clinical platform. • We are seeking a dynamic and detail-oriented Customer Marketing Specialist to join our Customer Marketing team. • This role will focus on driving Customer Growth programs, supporting transactional communications, and strengthening customer advocacy initiatives across all products and customer segments. • The position will play a critical role in fostering customer success and achieving program ARR targets. • The ideal candidate is data-driven, highly collaborative, and passionate about delivering exceptional customer experiences. • They will design and drive processes to enhance the efficiency of customer programs, manage reporting for program performance, and oversee execution of the customer communications calendar to ensure timely and impactful messaging.

🎯 Requirements

• Bachelor’s degree in Marketing, Business, or a related field. • 3+ years of experience in customer marketing, demand generation, or related roles. • Proficiency with Salesforce and Pardot is required. Proficiency with Groove is a plus. • Proficiency with Google Suite (Docs, Sheets, Slides, Drive), and excel • Strong analytical skills with the ability to interpret data and make actionable recommendations. • Excellent written and verbal communication skills. • Highly organized with the ability to manage multiple projects and priorities simultaneously. • Demonstrated ability to design and optimize processes for efficiency and scalability. • Creative thinker with a problem-solving mindset and a focus on delivering results. • Strong interpersonal skills and ability to build relationships across teams and with customers.