Legal Client Intake Specialist

December 7

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Ellis Porter - The Immigration Attorneys

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US Immigration Law • Work Visas • Green Cards • Citizenship Applications • High-Skilled Visas & Green Cards

51 - 200 employees

🤝 B2B

📋 Compliance

Description

• The Client Intake Specialist plays an important role in helping Ellis Porter deliver a remarkable immigration experience to our clients. • You will leverage your excellent communication skills and positive attitude to ensure that Ellis Porter’s clients are handled with a high level of attention. • You embrace the challenges of working on the front lines of client service. • You welcome client service challenges and see them as opportunities to demonstrate Ellis Porter’s professionalism, empathy and commitment to making things right with our clients. • You find it very rewarding to help make our clients from all around the world feel like they are part of the Ellis Porter family.

Requirements

• Previous experience working in customer service, administrative or other public-facing role with emphasis on high levels of service • Excellent communication/people skills and an infectiously positive attitude • Demonstrating cultural sensitivity and appreciating diversity • Passion for delivering amazing client service • Team player and you treat coworkers with courtesy and respect • Strong organizational skills and high levels of attention to detail • Professional, reliable, and accountable • Possessing technical capabilities to work in various platforms – MS Office, Hubspot & firm-specific programs • Recognizing immigrants as amazing people who make positive contributions to America’s economy and cultural diversity and you find it very rewarding to be able to help immigrants, and their employers, achieve their U.S. immigration goals

Benefits

• Competitive compensation • Health/dental/vision/life insurance benefits • 401(k) with employer matching contributions • Generous time-off policies