Solutions Engineer

2 days ago

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Embrace

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The only observability toolset purpose-built for mobile. YCS19 YCG21

51 - 200

Description

• Represent Embrace as an expert communicator and technologist • Communicate directly with customers, product and engineering teams • Work in both pre-sales and post-sales capacities • Quickly root-cause, identify technical issues, and provide clear instructions • Directly impact product direction by suggesting improvements • Ensure fast and effective bug surfacing processes • Improve collaboration with Sales and Customer Success

Requirements

• 3+ years experience in a Mobile Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company • Experience with mobile development; familiarity with iOS, Android, and their development tools • Working knowledge of Linux and/or Mac OS X command line • Comfortable discussing code; ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred) • A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution • Excellent communication skills and comfortability writing and speaking with people to help them solve their issues • High competency and low ego; passion for helping people both inside and outside of your company • Diploma in Computer Science, Mathematics, or related discipline preferred

Benefits

• Equity in the form of options • Health benefits • Vision benefits • Dental benefits • Free PTO • Opportunities to learn