Partner Solutions Architect

September 17

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Glean

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Description

• Glean is seeking a talented Partner Solution Architect (PSA) to join our rapidly expanding, venture-backed startup. • You will be the primary technical advisor to our partners, focusing on Global Systems Integrators and ISV partners. • Guide partners through their architecture, design, and implementation of Glean within their enterprise architecture. • Lead activities such as architecture reviews, white-boarding sessions, demos, and technical workshops. • Collaborate with other teams such as sales, customer success, support, product teams, and the Glean partner ecosystem. • This role will report into our Solutions Architect team underneath Customer Success, and dotted line report into our VP of Partnerships.

Requirements

• Pre or Post-sales Solution Architect experience in a product-led company is a huge plus • Communication: professional presentation and interaction skills with partners, customers, and internal teams • Project planning: plan and execute the implementation of partner and customer projects • Self-motivated: a proactive approach to delivering service to partners and customers • Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion • Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers • Software development experience in at least two of the following: Python, Java, Go • API and custom data integration experience in a Hybrid or SaaS environment • Technical debugging: log analysis, code analysis, end-to-end transaction tracing • Networking expertise: a deep understanding of networking, including cloud and on-premise networking • Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering • Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure • Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders • Bachelor’s Degree in Computer Science or equivalent with at least three years of industry experience, or • Masters in Computer Science or equivalent with at least one year of industry experience

Benefits

• Competitive compensation • Medical, Vision and Dental coverage • Flexible work environment and time-off policy • 401k • Company events • A home office improvement stipend when you first join • Annual education stipend • Wellness stipend • Healthy lunches and dinners provided daily