Customer Service Representative
October 22, 2023
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Description
• Address customer inquiries and complaints • Answer questions about products and services • Take ownership and resolve product issues and customer concerns. • Document and update customer records based on interactions • Utilize Client knowledge base to gain information about products and services.
Requirements
• Ability to communicate efficiently • Experience as a customer service representative or sales representative or related industry • Ability to build rapport with customers • Ability to multitask while navigating client systems and assisting customers. • Ability to exhibit a professional demeanor at all times • Superb verbal and written communication skills.
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