Area Manager - North France

March 28

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Emma – The Sleep Company

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Emma – The Sleep Company is a company dedicated to enhancing people's sleep with innovative technologies and developments. Originally founded to improve sleep quality, Emma now invests significantly in research and development to produce scientifically-based products, such as award-winning mattresses in the UK. Emma also explores novel approaches to sleep enhancement, such as music albums for better rest and AI-powered sleep solutions. With a focus on e-commerce and technology, Emma – The Sleep Company is expanding globally, opening retail stores, and engaging in social initiatives such as Christmas toy donations and mental health awareness. Emma offers diverse career opportunities, encourages personal and professional growth, and supports a dynamic, international community of employees.

sleep innovation • sleep

501 - 1000 employees

Founded 2013

🧘 Wellness

🛍️ eCommerce

🥽 AR/VR

📋 Description

• Act as the primary on-the-ground coordinator for new store launches, ensuring seamless execution in collaboration with franchise/store partners. Oversee staff training and operational readiness. • Drive store revenue by tracking performance trends, optimizing costs, and ensuring strong gross margins. • Monitor OTIF (On-Time, In-Full) deliveries, manage inventory turnover, and work with logistics teams to prevent stockouts and resolve operational challenges. • Assess and integrate local marketing strategies into the global Franchise Playbook, improving store conversion rates and customer satisfaction. • Monitor NPS (staff & customer satisfaction), oversee ongoing training, and support continuous performance improvements for store teams. • Conduct store audits to ensure compliance with brand guidelines, implement mystery shopping programs, and manage data reporting on sales, marketing ROI, and inventory.

🎯 Requirements

• Comfortable managing store launches and driving performance. • Skilled in managing data related to store performance, inventory, and customer satisfaction. • Able to resolve operational challenges quickly in fast-paced environments. • Collaborative and works well with franchise partners, store teams, and internal stakeholders. • Focused on improving customer experience and increasing conversion rates and satisfaction.

🏖️ Benefits

• Growth opportunity in a rapidly growing company. • Supportive team environment, working locally and globally. • Career development with access to continuous learning and training. • Competitive compensation and health benefits.