Enaex
Enaex is a global leader in the production and distribution of industrial explosives and related services for the mining, construction, and defense industries. The company specializes in providing innovative solutions for blasting operations, ensuring safety and efficiency across all projects.
Mining explosives • Explosivos mineros • Soluciones mineras • Mining solutions
5001 - 10000 employees
Founded 1920
Customer Success Operations Analyst
March 18
Enaex
Enaex is a global leader in the production and distribution of industrial explosives and related services for the mining, construction, and defense industries. The company specializes in providing innovative solutions for blasting operations, ensuring safety and efficiency across all projects.
Mining explosives • Explosivos mineros • Soluciones mineras • Mining solutions
5001 - 10000 employees
Founded 1920
📋 Description
• Looking for a strategic Operations Manager for Customer Success. • Optimize processes, data, and technology for retention and efficiency. • Collaborate with cross-functional teams for seamless customer experience. • Drive adoption of Customer Success tools and best practices.
🎯 Requirements
• 3-5+ years in Customer Success Operations, Revenue Operations, or related role in SaaS. • Experience with CRM tools (Salesforce, HubSpot, etc.). • Strong understanding of customer lifecycle management and retention strategies. • Proficiency in data analytics and reporting tools (Tableau, Looker, etc.). • Ability to translate data insights into actionable strategies for CS teams. • Exceptional project management skills focused on process improvement. • Strong communication and stakeholder management skills. • Thrives in high-growth environments and adapts to evolving priorities. • Bachelor’s degree in Business, Data Analytics, or a related field (preferred).
🏖️ Benefits
• Flexible working arrangements for better work-life balance. • Support for personal and professional development. • Inclusive workplace that values diversity.
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