Accounting Specialist

4 days ago

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Entrata

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Property Management Software • Multi-family • Resident Portals • Online Rent Payment • Smarthome

1001 - 5000

Description

• Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. • Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. • The Accounting Specialist provides advanced technical assistance to our customers' accounting staff who utilize and support our suite of property management solutions. • You will provide professional business-to-business customer service, with awareness of the critical nature of these solutions to our customers who are using them. • You will work closely with other internal support engineers and with colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution.

Requirements

• Bachelor’s Degree in Accounting or related business degree with strong accounting understanding • 2+ years' work experience in an accounting role, preferably a technical support capacity providing B2B support to Enterprise level customers • Excellent technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments • Must demonstrate empathy and understanding to increase client satisfaction and task efficiency • Ability to learn software quickly and thoroughly • Ability to adapt quickly to change, think on your feet, communicate positively and work proactively • A proven passion for providing an exceptional customer experience • Motivated and proactive attitude while holding oneself accountable • Excellent professional, written and verbal communications skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. • HSA/FSA options and employer-paid disability benefits provided for eligible employees. • Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. • Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. • Family-centric leave policies supporting new parents during significant life events. • Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community. • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. • Bi-annual swag drops for employees