Project Manager

3 days ago

Apply Now

Receive Emails with Similar Jobs

Epiq

WebsiteLinkedInAll Job Openings

eDiscovery • Investigations • Document Review • Forensics & Collections • Processing

5001 - 10000

Description

• The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. • Serves as the primary liaison with key client representatives. • Drives overall client satisfaction through effective coordination and communication of client deliverables. • Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director. • Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners. • Consistently delivers proactive communication with clients and addresses issues or escalates them to the Sr. Project Manager or Client Services Director. • Ensures that an up-to-date record is maintained regarding the status of all projects being worked on. • Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality.

Requirements

• A solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 2 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. • Demonstrated success in the management of multiple simultaneous projects. • Oral and written communication skills which provide a strong and confident leadership presence. • Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. • A solid understanding of database design and management, data processing activities and legal document review requirements. • Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.