EPS Corporation
EPS Corporation is a company specializing in software development, information management, and cybersecurity solutions. It offers a wide range of services such as maintenance, logistics, fielding solutions, and training. EPS Corporation also provides engineering and analysis, IT networks, and communications solutions. Furthermore, the company engages in fabrication and prototyping services. EPS Corporation partners with various agencies, offering contract vehicles like Multiple Award IDIQ, Army RS3, GSA OASIS, and Seaport-NxG. The company is dedicated to exceeding customer expectations across its diverse services.
NET • FMS Support • TPF • C4ISR Communications • Help Desk Integration
Customer Success Specialist
February 1
🌵 Arizona – Remote
⛰️ Colorado – Remote
+2 more states
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
EPS Corporation
EPS Corporation is a company specializing in software development, information management, and cybersecurity solutions. It offers a wide range of services such as maintenance, logistics, fielding solutions, and training. EPS Corporation also provides engineering and analysis, IT networks, and communications solutions. Furthermore, the company engages in fabrication and prototyping services. EPS Corporation partners with various agencies, offering contract vehicles like Multiple Award IDIQ, Army RS3, GSA OASIS, and Seaport-NxG. The company is dedicated to exceeding customer expectations across its diverse services.
NET • FMS Support • TPF • C4ISR Communications • Help Desk Integration
📋 Description
• Responsible for onboarding, implementation, and adoption of EPS curriculum programs. • Engage with EPS curriculum customers for best support. • Manage portfolio of strategic accounts. • Evaluate partnerships for engagement strategies. • Support sales demos and onboarding processes. • Deliver post-sale platform professional development. • Maintain customer contact information. • Liaison with technical support for issue resolution. • Potential onsite travel for customer engagement.
🎯 Requirements
• Bachelor’s degree preferred. • 2-4 years’ experience supporting customer digital implementations. • Experience with customer service, sales support, or sales. • High comfort level with technology and quick to learn new software. • Prior CRM experience preferred. • Ability to work effectively with remote team members. • Ability to maintain standard work documentation.
🏖️ Benefits
• Competitive compensation package based on qualifications, skills, and experience. • Annual bonus or commission. • 401(k) retirement plan with employer match. • Medical, dental, and vision insurance effective day 1. • Generous PTO and paid holidays. • Employer paid life and short & long term disability insurance. • Laptop provided for home office. • Flexible remote-first work culture.
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