Docebo Project Manager - Team Lead

6 days ago

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HCM • Talent Development • LMS • Professional Services • Live Support

51 - 200 employees

☁️ SaaS

📚 Education

🏢 Enterprise

Description

• Manage Docebo implementation and outsourced administration support projects. • Collaborate with other members throughout the project lifecycle to define and manage scope, lead execution, and ensure timely and quality delivery. • Develop and maintain project schedules, track project progress, communicate project status and updates to key stakeholders, manage project resources, and drive efficiency for execution. • Manage a team of consultants supporting them with service delivery, operations, and overcoming roadblocks. • Provide project management services for implementation and ongoing system administration and optimization of the Docebo platform. • Document project requirements, develop and maintain project schedules, track project progress, communicate project status and updates to key stakeholders, manage project resources, and drive efficiency for execution. • Analyze, document, and propose potential process improvements to current internal processes. • Assess prospective and existing clients’ Learning & Development needs; propose solutions to meet those requirements. • Act as the primary point of contact for projects and client accounts. • Manage all phases of projects from start to finish. • Provide clients with business process consulting in the areas of Human Capital Management. • Help consultants facilitate requirements gathering, execution, and system launch. • Maintain all necessary documentation across projects and programs and team operations. • Analyze client’s configuration designs and make recommendations for improvements. • Identify risks and define and execute mitigation solutions. • Manage a team of consultants and analysts to develop, execute, and complete assignments/tasks and meet client and company goals. • Understand the strengths and weaknesses of each employee on the team and work on talent development with each employee. • Provide guidance and mentoring to team members. • Assess client needs and align team structure and assignments appropriately. • Be responsible for removing obstacles for team members while promoting self-management and improving standards of work.

Requirements

• At least 2 years of project management experience with the Docebo platform. • Knowledge of the Docebo platform. • 2-3 years directly managing teams and providing performance feedback. • Strong interpersonal skills and the ability to interact with the team inside and outside the organization. • Strong presentation, communication, and consulting skills. • Experience managing project schedule, scope, resources, communication, and documentation. • Proficient in Microsoft Office programs, including Microsoft Project. • Excellent ability to self-manage in a fast-paced environment. • Should be eligible to obtain and maintain clearance for this role. • Must be in the United States.