Financial Navigator

January 1

🇺🇸 United States – Remote

❄️ Minnesota – Remote

Although this job is listed in Minnesota, this company may be open to hiring remote in other states.

💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Essentia Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

⚕️ Healthcare Insurance

💰 $225k Grant on 2022-08

Description

• Responsible for providing financial education to patients prior to their services. • Verifying patients’ eligibility and benefits, providing price estimates, calculating patients’ out of pocket expenses. • Discussing and educating patients of financial responsibility to secure payment prior to services being rendered. • Expected to be knowledgeable on payment options and alternatives, programs, and any other type of assistance to educate and support the patient on their financial options. • Negotiation payment and resolution of prior self-pay balances to maximize pre-service collections. • Requires high level of professionalism, excellent problem solving & communication skills, ability to understand insurance websites. • High degree of critical thinking, problem solving and independent decision-making skills. • This is a complex, patient contact position which provides a wide range of services oriented towards securing payment prior to services. • Position requires excellent customer service skills.

Requirements

• 2 years of experience: At least 1 year of experience in collections, Pre-Service or Financial Counseling. • At least 1 year of experience in customer service. • Communicate effectively with internal and external customers, and maintain effective working relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills. • Insurance knowledge preferred.

Benefits

• Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being. • Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security. • Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs. • Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives. • Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.