Senior Manager - Ecommerce

March 12

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Eva NYC

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Eva NYC is a hair care brand that specializes in providing a range of products designed to address various hair concerns, such as damage, dryness, frizz, and lack of volume. The company offers a diverse selection of hair tools and personal care items, including shampoos, conditioners, masks, and styling products, all aimed at helping customers achieve their desired hair results. Eva NYC is also committed to sustainability, with a mission to reach Net Zero by 2035.

Hair Care • Hair Tools • Hair Accessories

11 - 50 employees

Founded 2012

💄 Beauty

🛒 Retail

🛍️ eCommerce

📋 Description

• The Senior eCommerce Manager will oversee and optimize Eva NYC’s eCommerce sales channels for Amazon and DTC, to accelerate growth and exceed business goals. • You will own the ongoing digital roadmap, defining new opportunities to drive exponential growth and profitability, with a focus on managing site operations, Point of Sale (POS) and promotional strategies, merchandising, and day-to-day execution to drive traffic and conversion across these channels. • Your responsibilities include delivery for a best-in-class shopping and education experience, while simultaneously achieving monthly sales and conversion KPI’s, all while growing eva NYC's customer lifetime value. • You will play a pivotal role driving Eva NYC’s Amazon business through sales revenue and market share growth. • You are an Amazon expert bringing both prior experience of managing Vendor businesses, driving superior customer engagement and building strong relationships with Amazon Vendor Managers. • As a crucial member of the eCommerce team, you will assist in strategic planning and manage tactical execution and day-to-day operations of the DTC channel including promotional strategy, exclusive offers, assortment bundles and other growth drivers. • Your powerful analysis and insights-based reporting will directly influence the brand’s sales and marketing strategies.

🎯 Requirements

• BS/BA with 7+ years of experience in customer management, retail marketing or brand management, preferably within beauty • Amazon operational experience of directly working with or managing Amazon, both retail and Amazon advertising • 3+ years working in Digital Commerce (Amazon, PurePlay or Omnichannel) and/or Digital Marketing • Highly developed sales and financial acumen, including P&L budget management • Deep understanding of Amazon and syndicated POS data • Strong website and consumer analytic skills, including the ability to link site design and features to strategic objectives and the ability to use data and metrics to back up assumptions and recommendations • Creative thinking + problem solving mindset • Excellent communication and presentation skills • Resourcefulness and efficiency with managing day-to-day tasks while considering long-term growth plans • Proficiency in all business programs such as Microsoft Office, Excel, Adobe, Asana • Ability to work well both independently and within a team • Someone who can lead by example and encompass Eva NYC’s core values