Key Account Manager

February 18

Apply Now

Receive Emails with Similar Jobs

Evans Transportation Services

WebsiteLinkedInAll Job Openings

Founded in 1985, Evans Transportation Services, Inc. is a full-service, third-party provider of custom logistics solutions for a diverse range of shippers across North America. For maximized agility, Evans is assetless and privately owned, fueled by unmatched technology and its uncommonly dedicated team. In an industry defined by volatility, Evans’ unwavering commitment to value provision facilitates an average customer retention rate of nine-plus years. Outsource your transportation management to Evans and unlock the information, cost-savings, and speed that you need to be the best in your class.

Freight Managment • 3PL • Supply Chain Optimization • LTL • Intermodal

51 - 200 employees

💰 Debt Financing on 2022-12

📋 Description

• Under the direction of the VP of Client Solutions, this role will be fiscally responsible for the accounts within their portfolio and be the single point of accountability • They will assist in selling creative solutions, help onboard key accounts, and determine innovative ways to continuously improve and retain their accounts • This will be done by supporting the client’s supply chain needs through relationship building, problem-solving, thought leadership, and internal and external collaboration • Successfully build trust with new clients by allowing sales to exit the implementation phase for client onboarding • Grow or maintain key accounts by retaining relationships within your client portfolio at multiple locations and levels • Determine business review needs of each account and execute those reviews • Leverage technology and market data to gain customer insight and understand positive and negative trends with volume and profitability • Identify new opportunities for growth in volume and profitability and drive business retention or expansion by proposing strategic solutions • Works with and influences the account management team to execute the account strategy and achieve desired results • Be a thought leader to our clients and bring strategies to help them gain a competitive advantage in their market • Prepare and review reports on profitability, volume trends, and service performance to gain insights and identify areas for efficiency improvements and continuous enhancement • Creates annual account/portfolio budgets and plans that are reviewed frequently and managed to achieve desired outcomes • Serves as the primary point of contact for customers within the portfolio, delivering a positive customer experience through proactive professional communication and timely responses

🎯 Requirements

• Bachelor's degree • 3-5 years of experience in 3PL • Working knowledge of the transportation industry • Experience working in a Transportation Management System preferred • Experience with Microsoft Power BI and Excel Pivot Tables preferred • Ability to thrive under deadlines and work in a team environment, while also delivering independent results • Excellent communication skills, verbal and written • Ability to build strong relationships • Ability to read, write, type and speak English fluently is a requirement of this position

🏖️ Benefits

• Evans offers excellent benefits including medical and vision insurance • employer-paid dental insurance • prescription drug coverage • FSA • HRA • 401k matching • 6 paid holidays + 2 floating holidays • PTO • birthday and anniversary days-off • two paid volunteer days • employee assistance program • employer-paid short term disability insurance • employer-paid life insurance • a casual and friendly work environment • fun employee outings • the opportunity to contribute to and prosper at a quickly growing company