Sales Operations Manager

December 3

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Logo of Eventbrite

Eventbrite

event ticketing β€’ event registration β€’ tickets β€’ event planning β€’ social commerce

501 - 1000 employees

Founded 2006

πŸ›οΈ eCommerce

☁️ SaaS

Description

β€’ Analyze returning business performance and provide strategic recommendations β€’ Independently identify and implement opportunities to improve processes β€’ Advise on development and implementation of resources, tools, and data insights β€’ Act as a strategic advisor within the returning business organization β€’ Proactively analyze insights and influence actions to mitigate risks

Requirements

β€’ 5-7 years of relevant experience in analytics, operations, consulting, or customer success/account management leadership β€’ Familiarity with account management and customer success concepts and metrics β€’ Proven ability to analyze complex data and metrics β€’ Adaptable to changing needs and situations β€’ Highly motivated, results-oriented, self-directed, and collaborative β€’ Effective verbal and written communication skills β€’ Required Skills: Salesforce, ChurnZero, Gainsight, Excel β€’ Preferred Skills: Gong, Tableau, SQL

Benefits

β€’ Comprehensive benefits and wellness package above standard medical benefits β€’ Support in a remote environment β€’ Wellness allowance and family planning benefit β€’ Financial planning service β€’ Other offerings to ease mind and body

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