Trust and Safety Program Manager
Yesterday
🇺🇸 United States – Remote
💵 $59.4k - $59.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🦅 H1B Visa Sponsor
Description
• Eventbrite is a people-first organization focused on live experiences. • The Operations Excellence team aims to create the best experience for creators and attendees. • The Trust & Safety Program Manager enhances customer experience and process improvement. • This role collaborates with internal and vendor partners to resolve issues efficiently. • You'll manage communication with vendors and design scalable enforcement solutions. • Develop and deliver training, define quality guidelines, and coordinate policy development.
Requirements
• Strong project management skills for overseeing various initiatives. • Solid understanding of operational processes to identify areas for improvement. • Effective communication skills for collaboration with teams. • Analytical thinking to analyze data and make informed decisions. • Problem-solving skills for complex challenges. • Adaptability to adjust strategies and plans as needed. • Strong stakeholder management skills for maintaining effective communication. • Continuous improvement mindset for optimizing processes.
Benefits
• Comprehensive benefits and wellness package above standard medical benefits to support lifestyle. • Global benefit programs designed for health, well-being, finances, and family. • Support in remote environment, wellness allowance, family planning benefits, financial planning service, and mental health resources.
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