Senior Business Solutions Analyst

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EverCommerce

WebsiteLinkedInAll Job Openings

SaaS • Software • Services • SMB

1001 - 5000

💰 Private Equity Round on 2019-07

Description

• Partner with functional teams as an end-to-end strategic operations partner and program manager to assess operational gaps and opportunities • Create, refine, and manage operations programs, ensuring they align with expected outcomes and strategic goals. • Create and maintain an operational project roadmap for each of the business functions. • Assist with the development of internal and external reporting/dashboarding capabilities and products and help refine data quality. • Support EverCommerce / EverHealth Operational Framework, including managing scheduling, presentations, and reporting cadences. • Define requirements, develop program roadmaps, and oversee planning and execution of multiple initiatives of varying size and complexity, from design to delivery. • Communicate findings and operational results to leadership and to the broader organization by preparing and delivering presentations. • Analyze business needs, document business case/requirements, and translate needs into functional, non-functional and/or technical specifications to establish vision and build consensus around priorities to facilitate execution. • Establish, define, track, and analyze KPIs across project initiatives to provide visibility and insight into organizational performance and execution. • Monitor, measure and report on opportunities, challenges, and development plans designed to meet and exceed company objectives. • Maintain and utilize deep industry knowledge to drive decision-making to increase revenues and implement cost savings or avoidance. • Support our internal customers to enable success, as needed.

Requirements

• Bachelor’s degree in business, computer science, healthcare management or related field required. • 5+ years of experience in a combination of strategy and operations roles in a dynamic environment. • Self-starter with the ability to analyze and interpret financial and operational data, identify gaps or opportunities, prepare business reports, projections, and present solutions or recommendations. • Experience initiating, managing, and leading multiple cross-functional initiatives at one-time and ability to drive cross-functional decision-making and coordinated action. • Strong influencing skills and the ability to interface effectively with multiple levels of company employees, ranging from senior executives to other functional employees. • Intellectually robust and agile with the ability to make quick decisions, when required. • Able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events. • Self-confidence matched with a willingness to collaborate and successfully engage with colleagues. • Strong written and verbal presentation skills are essential. • Ability to advise and influence senior business leaders across organizational lines. • Excellent attention to detail and willingness to pitch in, when necessary. • Proficiency in standard MS Office; Experience in CRM and Project Management tools such as Salesforce, JIRA, Asana, etc. • PMP or similar certification, a plus. • Data modeling or programming experience (SQL, BI visualization tools, etc.), a plus.

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development through Udemy • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Student Loan Repayment Program