5 days ago
β’ Oversee and manage a team of support representatives β’ Field incoming calls, chats, and emails into our support team β’ Consult with customers to understand their business and recommend best practices in the use of the software β’ Nurture customer relationships to build trust β’ Participate in the ongoing creation and updating of best practices for role and department β’ Operate across department boundaries β’ Consistently increase your knowledge of the software and the industry β’ Collaborate with other departments when necessary to help the customer be successful β’ Willingness to work over 40 hours when necessary β’ Help Customer become an expert on the product which includes using all features to the fullest.
β’ Experience overseeing a team of support reps β’ Delivery of technology training in a corporate setting in-person and via the web β’ Proven ability to manage multiple projects with tight deadlines β’ Customer service/support β’ High attention to detail β’ Excellent written and verbal communication skills β’ Project development β’ Working well across departments β’ Ability to prioritize and organize tasks
β’ Flexibility to work where/how you want within your country of employment β in-office, remote, or hybrid β’ Continued investment in your professional development through Udemy β’ Robust health and wellness benefits, including an annual wellness stipend β’ 401k with up to a 4% match and immediate vesting β’ Flexible and generous (FTO) time-off β’ Employee Stock Purchase Program β’ Student Loan Repayment Program
Apply Now6 days ago
51 - 200
Design and implement iOS SDK for Embrace's mobile observability platform.
πΊπΈ United States β Remote
π΅ $150k - $180k / year
β° Full Time
π Senior
π iOS Engineer
π½ H1B Visa Sponsor
October 29
51 - 200
Senior iOS Engineer at Public, developing high-quality iOS products for investing.
October 29
5001 - 10000
Develop tools for Airbnb hosts as a Senior iOS Engineer.
πΊπΈ United States β Remote
π΅ $185k - $223k / year
π° Post-IPO Equity on 2020-12
β° Full Time
π Senior
π iOS Engineer
π½ H1B Visa Sponsor
October 27
51 - 200
Senior Swift Engineer developing iOS applications for webAI's AI platform.