Customer Experience Advocate I - Product Trainer

August 10

Apply Now
Logo of Everi Holdings Inc.

Everi Holdings Inc.

EVERIthing operators and venues need to engage patrons and enhance their experience.

Casino Games • Class II • Class III • Native American Gaming and Commerical Gaming Market • EGMs

1001 - 5000

Description

• Manage company training programs ensuring positive customer experiences and compliance • Collaborate with cross-functional teams to develop course content specifications • Provide excellent customer support during hardware and software deployment • Deliver post-implementation training services • Assist internal teams and customers with utilization and application configuration • Prepare and review lesson plans and course documentation • Deliver on-site and online training to internal and external customers • Coordinate training timelines and requirements with customers • Build relationships and represent the company with clients and partners

Requirements

• Strong appetite for learning • Desire for mentorship • Enthusiasm for training others • Technical proficiency • Excellent business insight • Proactive approach to building industry connections

Benefits

• Medical Dental • Vision • 401k with company match • Life insurance • Maternity and paternity leave • Adoption assistance • Pet insurance • Gym reimbursement • Discretionary Time Off (DTO) • Recognized as a Top Workplace in 2022 and 2021

Apply Now

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