ExactCare
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management • Gaps in Care • STAR Ratings Adherence Improvement
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
Pharmacy Customer Support Specialist
March 28
ExactCare
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management • Gaps in Care • STAR Ratings Adherence Improvement
501 - 1000 employees
Founded 2009
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
📋 Description
• Customer Service Coordinator for PACE clients • Provides enrollment support for new PACE enrollees • Communicates pharmacy benefit information to network pharmacies • Coordinates facility discharges for medication reconciliation • Provides help desk support to network pharmacies • Educates PACE staff regarding CK and network pharmacy processes • Makes outgoing calls to gather/confirm information • Coordinates and sets up couriers for medication delivery • Ensures participants have received their delivery
🎯 Requirements
• HS diploma required • Minimum of 1 year customer service experience preferably in a healthcare setting • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills • Proficient with MS Office Suite and strong computer proficiency • Must have a strong patient centered focus • Excellent communication skills, especially via phone • Excellent interpersonal and relationship building skills • Understanding of clinical terms and impacts • Able to multi-task and handle multiple priorities without sacrificing quality • Detail oriented and organized • Reliable • Efficient
🏖️ Benefits
• Comprehensive benefit package for full-time employees • Medical/dental/vision • Flexible spending • Company-paid life insurance and short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays
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