Solution Support Consultant
4 days ago
Description
• Ensure that EPCIS files sent by suppliers are processed through rTS without errors or delays. • Oversee API calls related to warehouse operations (Aggregation, Disaggregation, Reaggregation, Shipments) to ensure successful processing within rTS. • Verify that EPCIS files generated for outbound shipments are delivered error-free. • Validate all outbound EPCIS files using the Sentry system, promptly addressing any flagged errors. • Identify, document, and implement preventive measures based on daily support activities. • Maintain detailed logs of incidents encountered during support processes. • Provide periodic reports to stakeholders on file processing status, incidents, and implemented preventive measures.
Requirements
• Bachelor’s degree in Information Technology, Supply Chain Management, or related field. • Experience in file processing, API support, or warehouse operations preferred. • Strong analytical and troubleshooting skills. • Excellent communication and coordination abilities. • Familiarity with EPCIS standards and Sentry systems is a plus.
Benefits
• Comprehensive benefits package offered.
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