Customer Support Agent - Latin America
November 27
Description
• First point of contact for international customers • Support customer support team via e-mail and phone • Ensure excellent customer service • Verify documents and support agents with ad-hoc tasks • Collaborate with service partners to support customers
Requirements
• Some experience in customer support • Available in full-time • Strong communication skills and a customer first mindset • Native in Spanish and proficient in English and Mandarin • Experience in the banking or health insurance industry is a plus • Ideally, experience with helpdesk software (such as Zendesk)
Benefits
• International, diverse, and intrinsically motivated team • Autonomous and progressive work environment with low hierarchies and fast decision-making • Flexible working hours • The chance to solve an actual problem
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🇲🇽 Mexico – Remote
💰 $30M Series C on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required