Customer Support Specialist

4 days ago

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Description

β€’ Our client is a cutting-edge AI research lab dedicated to exploring new mediums of expression through innovative technologies. β€’ Focused on revolutionizing the field of photography, they are at the forefront of developing advanced AI solutions that enhance and simplify the creative process. β€’ Their latest breakthrough is a state-of-the-art AI headshot generator, allowing users to obtain professional-quality headshots in a matter of minutes. β€’ This innovative tool saves users both time and money, providing a cost-effective and efficient alternative to traditional photography. β€’ Driven by a team of expert AI researchers, our client is committed to pushing the boundaries of what is possible with artificial intelligence, making high-quality photography accessible to everyone. β€’ We are seeking a full-time remote Customer Support Specialist to provide exceptional customer service for over 750K users. β€’ This role requires a strong commitment to ensuring customer satisfaction and resolving customer issues.

Requirements

β€’ Experience in customer success, customer support, or a related field. β€’ Excellent communication and interpersonal skills, both written and verbal. β€’ Strong problem-solving and analytical skills. β€’ Ability to prioritize tasks and meet deadlines in a fast-paced environment. β€’ Proficiency in using computers and web applications. β€’ Experience with Slack, Intercom, or similar messaging applications. β€’ A positive and helpful attitude with a passion for exceeding customer expectations. β€’ Bonus points for: Experience with AI-powered applications or photo editing software.

Benefits

β€’ Fully remote role β€’ Salary: $800-$1200 per month

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