Technical Operations Lead

2 days ago

Apply Now

Receive Emails with Similar Jobs

Fast Company

WebsiteLinkedInAll Job Openings

social media

51 - 200

💰 Seed Round on 2016-01

Description

• Serve as a critical link between product management and operational teams. • Diagnose and resolve technical issues, track and document bugs. • Identify system inefficiencies and provide actionable insights to enhance member experience. • Conduct comprehensive assessments to identify gaps, issues, and potential risks. • Analyze data to uncover trends, risks, and pain points.

Requirements

• Bachelor’s degree in a related field or equivalent work experience. • 4-6 years of experience in product management, technical support, or development/QA, or other relevant domains. • Strong problem-solving skills and the ability to think critically in high-pressure situations. • Experience with bug tracking software (e.g., Jira, Bugzilla) and customer relationship management (CRM) systems. • Excellent verbal and written communication skills, with the ability to translate technical information into user-friendly language. • Ability to work cross-functionally with technical and non-technical teams. • Strong organizational skills with the ability to prioritize tasks effectively.