Customer Success Operations Manager

March 7

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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Recruiting • AI • Talent Acquisition • Diversity Hiring • DEIB Recruiting

51 - 200 employees

🤖 Artificial Intelligence

👥 HR Tech

☁️ SaaS

Description

• Seeking a highly motivated and detail-oriented Customer Success Operations Manager to join our team • Role involves building tools and systems to support the customer journey • Responsibilities include collaborating with cross-functional teams, developing metrics, analyzing customer data, working closely with the customer success team, and staying up-to-date on industry best practices

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field • 3+ years of experience in customer success operations, preferably in a SaaS environment • Strong analytical skills and the ability to interpret data • Excellent communication skills • Proven track record of building and maintaining tools and systems • Experience working with cross-functional teams • Detail-oriented with strong organizational skills

Benefits

• Full benefits • Full-time role