Software Engineer

January 13

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💰 $9M Seed Round on 2021-06

Description

• We are looking for a Software Engineer with Python expertise to guide customers with technical onboarding and product adoption. • Help build new product features, develop custom scripts, or provide product training. • Provide advanced technical support via multiple channels (Slack, ZenDesk, Zoom). • Troubleshoot and resolve technical issues promptly. • Collaborate with product engineering teams to resolve complex customer problems. • Deliver proactive customer success initiatives, including onboarding, training, and ongoing product optimization as required. • Monitor customer health metrics and help drive retention by identifying patterns of usage and product gaps.

Requirements

• 5+ years of experience in software engineering or data engineering • Expertise in Python and experience working with the modern data stack, data pipelines, and ELT processes in an enterprise environment • Expertise in SQL, modern data warehouses, transformation tools, and BI tools such as Snowflake, BigQuery, dbt, Airflow, Tableau, Looker, etc • Excellent communication and interpersonal skills • Passion for helping customers • Comfortable working in a fast-paced startup environment • Bachelor's degree in Computer Science

Benefits

• Competitive salaries • Health benefits • Generous stock options