Softcard (acquired by Google)
mobile payments; mobile commerce; mobile wallet; NFC; rewards programs; loyalty programs
201 - 500 employees
Founded 2012
Customer Support Manager
November 16
Softcard (acquired by Google)
mobile payments; mobile commerce; mobile wallet; NFC; rewards programs; loyalty programs
201 - 500 employees
Founded 2012
Description
• Provide support for intelliflo office and portfolio customers • Responsible for onboarding new customers • Train customers on system capabilities • Maintain positive relationships with customers • Collaborate with product and engineering teams
Requirements
• Bachelor’s degree or higher in Finance, Technology, Business Administration, or related field • 2-4 years of financial services experience (highly preferred but not required) • Minimum of 4 years of customer support of a software solution • Experience with Salesforce • Working knowledge of MS Windows, MS Office, system architecture and environments • Ability to deliver quality service and problem-solving skills remotely • Ability to prioritize and manage multiple complex issues
Benefits
• Competitive pay • Retirement savings plans • Generous health and wellness benefits • Industry-leading Total Rewards
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