Customer Service Representative

September 18

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Logo of Credit Acceptance

Credit Acceptance

The Credit Acceptance program gives our network of nationwide participating car dealers the ability to deliver credit approvals to every consumer within 30 seconds, 24/7.

1001 - 5000

Description

β€’ Efficiently and accurately handle calls and assist consumers in building a better financial future by providing personalized solutions β€’ Educate the customer on how to resolve their issue through self-service options and payment options β€’ Ensure the information we depend on to contact and collect from these consumers is accurately maintained β€’ Support additional customer service requests (ie: customer call backs, email follow ups, etc.)

Requirements

β€’ High school diploma or GED β€’ High speed internet connection with a minimum of 15mbps download speed β€’ Preferred: Previous customer service experience in a call center environment β€’ Experience in the finance or automotive industry β€’ Experience in any position where you had to demonstrate excellent communication skills

Benefits

β€’ Excellent benefits package that includes 401(K) match β€’ Adoption assistance β€’ Parental leave β€’ Tuition reimbursement β€’ Comprehensive medical/dental/vision β€’ Many nonstandard benefits that make us a Great Place to Work

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