Credit Acceptance
The Credit Acceptance program gives our network of nationwide participating car dealers the ability to deliver credit approvals to every consumer within 30 seconds, 24/7.
1001 - 5000
Customer Service Representative
November 14
🇺🇸 United States – Remote
💵 $16 - $18 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Credit Acceptance
The Credit Acceptance program gives our network of nationwide participating car dealers the ability to deliver credit approvals to every consumer within 30 seconds, 24/7.
1001 - 5000
Description
• Handle Incoming Phone Calls: Assist with consumer phone calls for payments • Provide exceptional Customer Service: Handle calls respectfully and helpfully • Provide Support: Handle consumer requests such as documents and inquiries • Promote Payment Options: Discuss fee-free payment options • Adhere to Policies/Processes: Remain compliant with policies • Receive and Act Upon Feedback: Open to ongoing performance feedback
Requirements
• High school diploma or GED • High speed internet connection with a minimum of 15mbps download speed • Previous customer service experience in a call center environment (preferred) • Experience in the finance or automotive industry (preferred) • Excellent communication skills (preferred)
Benefits
• Excellent benefits package that includes 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical/dental/vision • Many nonstandard benefits that make us a Great Place to Work
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