FinFit
FinFit is a company providing a comprehensive financial wellness solution for employees. Their platform, SafetyNet, combines emergency savings, credit access, and personal loans to create a financial safety net aimed at improving employees' financial health. FinFit enables employees to save automatically from their paychecks, access funds for unexpected expenses, and obtain personal loans with lower interest rates to avoid high-cost payday loans. FinFit works with thousands of employers to improve employee financial wellness, demonstrating notable results like increased employee productivity and retention, and reduced reliance on 401(k) loans.
Financial Services • Financial Wellness Benefit • Financial Coaching • Emergency Savings • Early Wage Access
Collections Representative
3 days ago
FinFit
FinFit is a company providing a comprehensive financial wellness solution for employees. Their platform, SafetyNet, combines emergency savings, credit access, and personal loans to create a financial safety net aimed at improving employees' financial health. FinFit enables employees to save automatically from their paychecks, access funds for unexpected expenses, and obtain personal loans with lower interest rates to avoid high-cost payday loans. FinFit works with thousands of employers to improve employee financial wellness, demonstrating notable results like increased employee productivity and retention, and reduced reliance on 401(k) loans.
Financial Services • Financial Wellness Benefit • Financial Coaching • Emergency Savings • Early Wage Access
📋 Description
• Contact existing customers to assist in resolving their account • Work with customer to establish reasonable repayment terms • Maintain detailed records of work actions • Adhere to debt collections laws and regulations to ensure compliance requirements are met
🎯 Requirements
• At least three years of previous Collections Experience • Strong verbal and written communication skills • Strong Negotiation Skills • Problem solving skills • Ability to display empathy • Understanding compliance regulations • Flexibility and willingness to work overtime and alternative shifts when needed • Familiarity with CRM (Zendesk, Freshdesk), Telephony systems, Microsoft Suite (Outlook, Excel, Forms, Word, PowerPoint), and account management systems • An understanding of consumer lending principles
🏖️ Benefits
• Comprehensive healthcare coverage • Paid time off • Paid parental leave • A Wellness Bundle • Voluntary wellness challenges • Virtual, hosted Happy Hours • Virtual team meetings • Weekly no-meeting blocks to avoid Zoom fatigue • 401(k) with company match
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