People Ops Specialist

3 days ago

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Firstbase

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Firstbase is an all-in-one startup operating system designed to simplify the process of launching and managing a business. It provides a comprehensive suite of tools, including incorporation services, compliance monitoring, bookkeeping, and tax filing. Firstbase aims to democratize access to starting companies by making it accessible, efficient, and streamlined through automation and global support. Trusted by founders around the world, Firstbase has successfully helped over 30,000 companies and provides essential resources and services such as a business address, registered agent services, and payroll tax management. The platform is particularly beneficial for startups and small business founders looking to minimize the bureaucratic challenges of starting a company and focus on growth.

51 - 200 employees

Founded 2020

💳 Fintech

☁️ SaaS

🤝 B2B

📋 Description

• As a People Ops Specialist at Firstbase, you will play a pivotal role in shaping the employee experience and strengthening our company culture in a remote-first, global environment. • You will not only execute traditional HR functions like payroll, onboarding, and benefits administration, but also drive process improvements, implement efficiencies, and leverage the right tools to optimize the way we work, with AI and automation as an added bonus. • We’re looking for a strategic thinker who thrives on building and refining processes while ensuring a seamless and engaging employee experience. • Here’s how you’ll make an impact: • Define, implement, and document People Ops processes, ensuring they are scalable, efficient, and aligned with business goals. • Identify opportunities for process improvement, owning initiatives that drive impact at scale. • Own the Employee Onboarding Program from end to end, ensuring new hires have an exceptional experience from day one. • Optimize and execute payroll with accuracy, validating variable data (benefits, expenses, promotions, salary raises, etc). • Leverage the right tools and platforms to streamline People Ops efficiency and enhance the employee experience, with a focus on AI and automation. • Harness metrics and analytics to guide strategies and assess the impact of HR initiatives. • Be a guardian of internal policies, ensuring compliance and clarity across the organization. • Ensure that all HR practices comply with local, state, and federal regulations, as well as company policies. • Assist in the organization of team events such as all-hands meetings and company retreats. • Act as a welcoming and responsive point of contact for employee inquiries.

🎯 Requirements

• Be based in LatAm (although the position is remote). • At least 3-4 years of HR experience, preferably in tech and with global, remote teams. • Proven experience defining and implementing HR processes — process-building skills are a must. • Strong focus on efficiency, with knowledge of tools that optimize People Ops workflows. • Payroll experience and familiarity with international payroll processes. • Excellent verbal and written communication skills in English, at all levels of an organization. • Action-oriented, with a strong drive to build a transparent, scalable, and high-performing culture. • Strong ability to analyze data, identify key trends, and convert insights into actionable strategies. • Proven adaptability in thriving within a fast-paced, dynamic environment while effectively managing multiple priorities. • Be familiar with HR Information Systems (HRIS) — experience with AI tools and automation to enhance People Ops processes is a big plus.

🏖️ Benefits

• Competitive Salary & Equity: We pay top-tier because you deserve it, plus equity so you can share in the success of the future we’re building together. • Flexible Work Setup: We offer the freedom to work remotely, embracing diverse work styles, while NYC-based team members can opt for a hybrid setup, spending some days in the office to foster collaboration. • 21 Days of PTO & Other Time Off Benefits: Take the opportunity to rest and recharge. No questions asked — it’s time to disconnect and come back stronger. Plus, you’ll receive 5 sick days, your birthday off, unlimited out-of-office days, and national holidays (US or Brazil). • Build Your Ideal Work Setup: We provide a renewable stipend every two years to create your perfect home office. It’s about giving you the tools to do your best work. • Comprehensive Health Benefits: Comprehensive health insurance reimbursement for US and international employees. No matter where you are, you’re covered. • Learning & Development: We invest in your growth. Use your stipend to continue expanding your skills and advancing your career. • Annual Anniversary Gift: Receive a special gift each year to celebrate your journey with Firstbase as a thank you for your dedication! • Parental Leave: We stand by you during life's most important moments. You’re entitled to 4 weeks of paid Parental Leave, covering maternity, paternity, and adoption. • Performance-Driven Annual Bonuses: Expect a bonus that reflects your hard work — usually about 10% of your OTE. From your second year, a 20% annual multiplier boosts this, rewarding your consistent performance. • Vacation Bonus: After 3 years at Firstbase, you'll receive a generous vacation bonus to take that dream trip. It’s our way of saying "thanks" for your commitment — we’re here for the long haul, and we want you to enjoy the ride. 🌍✈️